About Us

Your Home For Indianapolis HVAC and Plumbing Services

At Armor Air, our dedication to customer satisfaction sets us apart from companies that prioritize profit over their customers. This commitment is ingrained in every member of our team, emphasizing the paramount importance of meeting your needs.

Our fundamental philosophy revolves around delivering exceptional service and exceeding customer expectations. Whether it’s HVAC, plumbing, or electrical needs, we pride ourselves on providing high-quality solutions that enhance comfort, efficiency, and overall well-being.

Mistakes can happen; after all, we’re only human. However, at Armor Air, we go the extra mile to rectify any errors and make things right. We take full responsibility for any missteps, ensuring that our customers receive the best possible solutions.

When you choose Armor Air in Metro Indianapolis, you’re partnering with a company that values integrity, transparency, and, above all, ensuring your satisfaction. Trust us to be your comprehensive partner in HVAC, plumbing, and electrical services. Your comfort and peace of mind are our top priorities

Armor Air History

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Owner, James Robertson, 3 decades of experience, passion, and a commitment to doing what’s right, our founder’s journey is at the heart of our story.

Starting as an HVAC installer earning $6 per hour, he diligently worked on installing furnaces in custom homes, mastering the craft that later became the cornerstone of our company. Transitioning to a service tech role within the same company, he dedicated 15 years to honing his skills, ascending from an install manager to eventually becoming the General Manager.

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A significant turning point came when the company faced adversity due to a devastating fire. However, from the ashes rose a new beginning. Armed with the knowledge acquired over the years, our founder decided to establish his own HVAC business in 2004.

Specializing in new construction HVAC work and residential replacements, the business thrived, eventually catching the attention of Lennox Corporate. The business was successfully sold, and our founder continued his journey as a General Manager overseeing Lennox’s Indianapolis locations and one in Louisville, KY.

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When circumstances led to Lennox selling its businesses, our founder moved on, bringing his wealth of experience to another company where he assumed the role of General Manager. Yet, the desire to create something unique and impactful led him to venture into starting a new chapter in May of 2020, expanding its services to include Plumbing and Electrical.

From a modest beginning with three employees, the team has rapidly grown to 25 dedicated individuals. Rooted in the belief that “We Do What’s Right,” this motto is not just a slogan but a guiding principle instilled in every team member.

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Distinguished as the only business that closes on Sundays to honor commitments to both God and Family, our goal extends beyond providing exceptional service. We aim to be a transformative force, not only for our customers but for every member who is a part of the team.

Committed to making a difference, we offer apprenticeships that welcome individuals with no prior experience, providing an opportunity to learn and master the trade. As we continue to evolve, our journey is a testament to the resilience, dedication, and values that define our company – a company with a rich history and an unwavering commitment to excellence.

Our Core Values

We teach our team six important values to make our services work well for you.

Accountability

We take ownership of our actions, promptly addressing any issues or mistakes and ensuring resolutions that exceed expectations.

Good Communication

Clear and timely communication is our norm, keeping customers informed and engaged throughout their experience.

Transparency

We believe in open communication about HVAC and plumbing services. We explain processes, costs, and options clearly so you understand and can make informed decisions.

Customer-Centricity

We focus on your comfort and peace of mind by customizing HVAC and plumbing solutions to meet your needs. Your satisfaction is our priority.

Reliability

Trust us for reliable HVAC and plumbing services, keeping your systems efficient all year. We’re committed to your satisfaction and peace of mind.

Empathy

We understand the impact of HVAC and plumbing issues on your daily life. Our team approaches every situation with empathy, working to minimize disruptions and provide effective solutions.

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Armor Air Cares

How We Support Our Community?

WISH TV Gr8 Paper Push – For every $1 donated, Teachers’ Treasures is able to distribute $15 worth of school supplies to students and classrooms in need.

Nominate A Teacher – Received nominations for teachers to receive a complimentary one-year registration to Teachers’ Treasures!

Toy Drive – For every $1 donated, Teachers’ Treasures is able to distribute $15 worth of school supplies to students and classrooms in need.

HVAC & Plumbing Careers

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Work at a company that cares about you and your success.

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Our Experts

Meet Our Team

Tyler Kirkham

Freddie Sergent

Perry Stitch

Michael Stevens

Tim Jamrosz

John Phillips

Chad Tucker

Luther Jacobs

Bryant Reid

Armor Air Facts

Here are the important facts about Armor Air:

Established: 2020 (with 30 years of experience)
Founder: James Robertson
Team Size: 40 employees
Installed Brands: Daikin, Goodman, Navien, Rheem
Serviced Brands: A lot
Homes Serviced: Over 3,000
Mascot: Armor Air Man

Testimonials

What our clients say

Patty Roark

Tyler, and two installment guys did a fantastic job and work on AIR/ HEAT UNITS, DID GREAT JOB ON CLEANING UP AND Very professionally , thanks so much for Great job to all of you.

Diane Lytle

Austin from Armour Air did an excellent job in completing my Fall Furnace inspection and cleaning. I highly recommend this Company for your A/C and Furnace needs.

JOHN Cornelison

Our HVAC system shut down Sunday with the temp around 90 degrees! By evening it was 81 degrees inside our home. Called Armor Air early Monday morning and advised them I needed a technician as soon as possible due to system shutdown the day before. By 10 am I had a technician named Casey knocking on my door. After a thorough check of the inside and outside unit, he said that system was very low on refrigerant forcing the computer thermostat to shut the system down to prevent damage. He spent at least another 2 hours attempting to locate the leak but couldn’t determine where! He informed us that he would put refrigerant in the system to allow us to have A/C until the following day when he could have the equipment to do a thorough leak search on the system. Casey returned the next morning and completed a full leak search. The leak was in our A-coil/Evaporator coil and needed replaced. He sat down with the wife and I to explain parts, labor and cost to complete the repairs. Again he had to put more refrigerant in the system to allow our home to have A/C for the second time. He advised he had overnighted the replacement part and would be back the following day for the repairs. Unfortunately, Casey was sent on an urgent call so Jamie sent his two top technicians Chad and John to complete the repair. Both were wonderful! They were professional, friendly, kept us informed as the work was done. Casey stopped by to see Joe things were going and stayed to assist Chad and John with the repair! I cannot say enough regarding all 3 technicians about their knowledge, job skills, their professional and caring about the customers and work! Nothing but the very best for all 3!! You have men to be very proud of. And that includes you as well Jamie for taking time out of your day to answer my call and explain the process for the repair.

Cal Merritt

there was some delay of several days to get a special plumbing part for the waste water pump. i was kept informed of when it arrive and be installed. the delay caused no problems. the work was good quality and i estimate good performance for a long time

Nicole Walker

I recently bought a house and had Armor come out to flush the hot water heater and inspect the plumbing. Ultimately, I needed to have my hot water heater replaced (also added a water softener). Levi was prompt, personable, and professional. He presented me with options and was upfront about pricing. He was able to schedule and complete the work quickly. He also took the time to walk me through the new system, how to maintain the water softener, even shut offs- in case of emergency. Bonus, they didn’t leave my house a mess… I mean every single piece of trash was hauled away! I”m a happy customer.

Karen Durham

Friendly and informative

Pamela Anderson

Thank you Armor Air David for your amazing spirit and help to making our home safe. We were glad to have you in our home!! Pam and Phil!!

Donna Miller

The technician from Armor Air was very professional and arrived on time. He explained the issue with the AC leak and left everything in good shape. I would highly recommend Armor Air for AC repair.

Philip Berg

Tyler and Austin were just great handling the problems they discovered on our HVAC system and a undetected small gas leak!! They are the best!!

Diane Lytle

Austin from Armour Air did an excellent job in completing my Fall Furnace inspection and cleaning. I highly recommend this Company for your A/C and Furnace needs.

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